Account Opening

How do I register for an account on Besomi?

To register for an account on Besomi, follow these steps:

  1. Look for the “LOGIN / REGISTER” link located in the top right corner of the website’s header.
  2. Click on the “LOGIN / REGISTER” link, which will redirect you to the login page.
  3. You will find a registration option on the right-hand side of the page.
  4. Click on the “Register” button to initiate the registration process.
  5. Fill in the required information, such as your username, email address, and desired password.

Once you have provided all the necessary information, click on the “Register” to complete the account creation process.

What is your privacy policy?

To access our privacy policy, please follow these steps:

  1. Scroll down to the bottom of the page until you reach the footer section.
  2. Look for the link or button labeled “Privacy Policy” and click on it.
  3. This will redirect you to the dedicated privacy policy page.
  4. On the privacy policy page, you will find detailed information regarding how we handle and protect your personal data.

By following these steps, you can easily navigate to our privacy policy and familiarize yourself with our approach to privacy and data protection.


How do I purchase an item on Besomi?

To purchase an item on Besomi, begin by browsing through the available products.

  1. When you find an item you want to buy, click on “Add to Cart” to include it in your shopping cart.
  2. Once you have finished selecting all the desired items, proceed to the shopping cart page.
  3. There, you can review the items in your cart and make any necessary adjustments.
  4. Finally, when you are ready to complete the purchase, click on the “Checkout” button to confirm your order.
How do I check-out an item on Besomi?

To check out on Besomi, follow these steps:

  1. Once you have finished adding items to your cart, click on the shopping cart icon located at the top right corner of the website to proceed to the shopping cart page.
  2. On the shopping cart page, review the items in your cart to confirm that they are correct.
  3. When you are ready to complete your purchase, click on the “Checkout”
  4. You will be directed to the checkout page, where you will need to provide your shipping address, payment information, and other required details.
  5. Finally, click on the “Place Order” to finalize your purchase.
What kind of payment options are available on Besomi?

Besomi Electronics provides customers with several secure payment options. These include:

  1. Credit or Debit Card:Customers can conveniently use major credit cards such as Visa, Mastercard, and American Express for their purchases.
  2. PayPal:The website accepts PayPal, a trusted online payment platform that allows customers to link their bank accounts, credit cards, or debit cards.
  3. Apple Pay:Customers using Apple devices can make payments using Apple Pay, a digital wallet service that securely stores payment information.
  4. Google Pay:Customers using Android devices can make payments using Google Pay, a digital wallet service that securely stores payment information.
  5. Bank Transfers:Besomi Electronics offers the option to make payments through bank transfers, allowing customers to transfer funds directly from their bank accounts.
  6. Cash on Delivery (COD):For local deliveries, customers have the choice to pay in cash when their purchased items are delivered to their doorstep.

These payment methods aim to provide flexibility and security to customers when making purchases on Besomi Electronics.

How can I cancel or modify my order?

To cancel or modify your order, simply reach out to our customer service at Contacting them promptly will allow you to inquire about canceling or modifying your order. Besomi’s customer service team will provide you with the necessary information and assistance tailored to your specific situation.

Shipping & Returns

How long will it take for my order to arrive?

The delivery times for different types of shipments are as follows:

  1. For international shipments, the delivery time is typically within 5-7 days.
  2. For local shipments within UAE, the delivery time is usually 3-5 days.
  3. If you choose the self-pickup option, you can expect to receive your order on the same day.

Please note that these are general timeframes and actual delivery times may vary depending on various factors such as the specific location, shipping method, customs procedures (for international shipments)

Is there any Delivery Charges?

For local deliveries within the UAE, if your order total is below AED 200, there will be an 18 AED delivery charge. However, if your order value exceeds AED 200, the delivery will be free of charge.

For international deliveries

How do I return an item on Besomi?

To return an item on Besomi, follow these steps:

  • Contact Besomi’s customer service on hello@besomi.comto initiate the return process.
  • Package the item securely with its original accessories and documentation.
  • Ship the item back to Besomi using a trackable shipping method.
  • Once Besomi receives the undamaged item and confirms it meets their return criteria, we will process your return.

You can review Besomi’s return policy for any additional requirements.

Can not find what you are looking for ? Contact us directly via the support team’s email, or via WhatsApp, and we will be happy to respond as soon as possible.

Or ask your question directly via the following form.

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