Introduction to Terminology:

When using this website, your acceptance of the terms and conditions is presumed. References to “Client,” “You,” and “Your” pertain to the individual accessing this website. “The Company,” “Ourselves,” “We,” and “Us” denote our company. “Party,” “Parties,” or “Us” encompass both the Client and ourselves. All terms revolve around the offer, acceptance, and consideration of payment as per prevailing UAE Law, with the aim of meeting the Client’s needs for the Company’s services/products.

Privacy Statement:

  • Ensuring your privacy is paramount.
  • Only authorized employees use customer information on a need-to-know basis.
  • We regularly review our systems and data for optimal service.
  • Unauthorized actions against computer systems are rigorously investigated.
  • No credit/debit card details or personally identifiable information is stored, shared, sold, rented, or leased to third parties.
  • While we employ various measures for data privacy and security, we cannot guarantee online information security.

Confidentiality:

  • Registered under the Data Protection Act 1998, client information may be shared with third parties but remains confidential.
  • Client records are disclosed only to manufacturer/supplier(s) and legal authorities when necessary.
  • Clients can request access to their records, and we do not sell, share, or rent personal information for unsolicited mail.

Order Cancellation Clause:

  • We retain the right to cancel orders within 24 hours, notifying the client promptly and providing a full refund.
  • Clients acknowledge our right to cancel orders under this clause and agree not to hold us liable for such cancellations.

Disclaimer, Exclusion, and Limitations:

  • The website’s information is provided “as is.”
  • The company excludes all liability for damages, except for negligence-caused death or personal injury.
  • These exclusions apply to the extent permitted by law, without affecting consumer statutory rights.

User Consent:

Your consent is paramount to us. By using our website, you explicitly consent to the use of cookies and the collection of personal information as outlined in our Privacy Policy. You have the ability to manage your preferences through your account settings or browser options. We respect your choices and prioritize the importance of explicit user consent.

Security Measures:

Ensuring the security of your data is a top priority. Our website employs industry-standard security measures, including encryption, secure payment gateways, and other relevant protocols. These measures are designed to safeguard your personal and financial information from unauthorized access.

Contact Information:

Your privacy concerns matter to us. If you have any questions or concerns regarding our privacy policy or terms and conditions, please contact us using the information provided on our Contact Us page. We are dedicated to addressing your inquiries promptly and transparently.

Third-Party Links:

External links on our website are provided for your convenience. However, we cannot guarantee the privacy practices of these linked websites. We advise users to review the privacy policies of any external sites they visit. We disclaim any responsibility for the content or practices of third-party websites.

Accessibility:

Ensuring accessibility is a priority. Our privacy policy and terms and conditions are easily accessible on our website. We have a dedicated page for “Privacy Policy” and “Terms and Conditions,” providing clear navigation for users.

Language Clarity:

We believe in clear communication. Our policies are written in plain language to enhance user understanding. We avoid legal jargon wherever possible, ensuring that users can easily comprehend the terms and conditions that govern their interaction with our website.